Play responsibly
Sweepstakes gaming should always be fun. We are committed to helping you keep it that way.
The ground rule
Sweepstakes games are designed as entertainment. They are not a way to make money, pay bills or recover from financial stress.
Play only with funds you can comfortably afford to lose, and treat any winnings as a bonus, not as expected income.
Decide before you play. Stick to it whatever happens.
Setting limits
The most effective tool for responsible play is a hard pre-commitment. Before you open the app, decide on a session budget and a session time limit, and stick to both regardless of outcome. Message support to set up any of the tools below, at any time.
On request
Daily, weekly or monthly caps that you cannot override on the spot.
On request
An automatic lockout when a loss threshold you configure is reached.
On request
Alerts after a chosen duration of play, so time never slips away.
On request
A short, set break from play when you want to step back without closing your account.
Always honored
A 6-month, 1-year or permanent account closure. Never questioned, never delayed.
How to request limits
Our support team is available 24/7. No forms, no hoops.
Open Messenger and DM Play 2 Win Sweeps from the account you play with.
Tell us which limit you want and the level or period, for example a weekly deposit cap.
Support applies it and confirms in the chat. Asking is never questioned or delayed.
Warning signs
If any of these feel familiar, it is time to take a break. Noticing them early is a strength, not a failure.
On a regular basis, not just once in a while.
Increasing your bet size after losing to win it back.
Using borrowed money or funds meant for bills.
Keeping your gaming from friends or family.
Misleading others about how much time or money you have spent.
Quick self-check
Answer for the last few months. It takes under a minute and is a prompt for reflection, not a diagnosis.
Support resources
If gaming has stopped feeling like fun, for you or someone you know, these free services are ready to listen.
Free, confidential, available 24/7.
Dial 1-800-426-2537
National advocacy and help finder.
Peer meetings and recovery support.
Talk online with people who understand.
18+
Age & eligibility
You must be 18 years or older (21 in some jurisdictions) to play.
We verify age at account creation and conduct random re-verification. Underage accounts are closed immediately upon detection, and any associated balance is forfeit.
Our commitment
Every member of our support team is trained to recognize signs of problem play and to respond with empathy and resources rather than friction. Asking for help, including a permanent self-exclusion, will never be questioned or delayed.
No judgment, ever. Just resources and support.
Limits, locks and resources any time you ask.
Self-exclusion is always honored, no questions asked.
Responsible gaming FAQ
Anything else on your mind? A real person on our team will help on Messenger.
Message our support team on Facebook Messenger and tell us the cap you want: daily, weekly or monthly. Once it is set, you cannot override it on the spot.
Your account locks automatically once the loss threshold you configured is reached. Ask support to set the threshold that suits you.
Yes. Ask support for a cooling-off period or a session timer that alerts you after a chosen duration of play. For a longer break, self-exclusion is available.
You can choose 6 months, 1 year or a permanent account closure. Self-exclusion requests are always honored and never questioned or delayed.
Call the National Problem Gambling Helpline at 1-800-GAMBLER. It is free, confidential and available 24/7. The National Council on Problem Gambling, Gamblers Anonymous and GamTalk peer support can also help.
You must be 18 or older, or 21 in some jurisdictions. Age is verified at account creation with random re-verification, and underage accounts are closed immediately with any balance forfeit.
Here for you, 24/7
Want a limit, a break or just someone to talk it through with? Message our team any time. A real person replies, sets it up with you and never questions or delays the request.
No purchase necessary. Void where prohibited. Must be 18+.
Hi, can you put a weekly deposit limit on my account?
Of course. Tell us the amount and we will set it now. Once it is on, it cannot be raised on the spot.
